Hi, I’m Andrew

Senior Engineering Leader specializing in billing infrastructure and financial systems. Previously saved Lob ~$40M through strategic tax compliance implementation and pricing model updates.

What I have experience in

• Agile Transformation - led agile and process optimization efforts that helped reduce cycle times by 60%.
• People and Culture Evangelist - led Engineering Culture working group, retention efforts that increased Lob engineer’s tenure from 13 months to 24 months.
• Change Management - led teams through multiple reorganizations and reductions in forces.
• Incident Management - ensured teams have met up to 99.99% SLAs on critical systems.
• Billing Systems, Invoicing, Subscription Management, Dunning Processes, Sales Tax Compliance, Fraud mitigation
• Stripe / Plaid integration
• Enterprise Integration Patterns - I’ve built several public and private facing APIs for a multitude of clients and internal services
• AWS Services
• Sumo Logic
• AI - Agentic and MCP workflows

What I program in

• Ruby, Node / TypeScript, and have managed teams in Elixir/ Golang

• Frameworks worked in include:

  • Rails, Sinatra, Grape
  • Hapi.js, Express.js, Next.js

  I’ve done some work in Angular 1.x, React.js and Vue as well, but I’ve mostly focused on building backend systems for the majority of my career.

Compliance Work

• Bringing Lob to Sales Tax Compliance in 2023, saving $12M in back-tax savings, $22M in future tax savings
• Leading Lob to USPS CASS Cycle O Certification for their Address Verification software, critical feature
• Individual team efforts for SOC1, SOC2, SOX, HIPAA, GDPR / CCPA compliance

Things I’m interested in

• Durable workflow management
• Distributed Systems within cloud architectures
• Continuous improvement, whether through delving back into old concepts or learning something new
• How MCP is redefining API integrations

Hobbies

• Hanging with my family. Hikes, Theme Parks, Traveling!
• Actor/Director/Writer. I’ve worked with companies such as Chicago Dramatists, Neo-Futurists, and other Chicago storefront theatres.
• I play guitar. Poorly, but I enjoy doing so. I also very much enjoy karaoke.